Ison's Nursery & Vineyard > Our Guarantee

Our Guarantee

Ison’s really does care about our customers and takes pride in the quality of our products. If you don’t find the information you need here, please email or call us at 800.733.0324.

Limited Guarantee

1. We guarantee our stock will arrive to you in a live, plantable condition or we will replace at no charge if we are notified within 7 days of receipt. If the packaging has been damaged, it is important for you to contact both us and UPS.

2. We guarantee our stock to be true to name.

3. Since the growth of nursery stock is determined to a large extent by the care it receives from the planter and grower, due to conditions beyond the seller’s control, including but not limited to soil and weather conditions, we cannot and do not warrant and guarantee growth. We will replace* at 1/2 the purchase price any plants that do not live or leaf out the first year. We must be notified in writing by July 1st following planting and provided that the plants were not injured by improper use of chemicals, fertilizers, fumigation or buyer’s negligence.

Patent Plants: All muscadine plants that are patented and copyrighted cannot be propagated for any reason, for self use, for resale or for breeding work without direct written consent from Ison’s Nursery & Vineyards. Anyone found in violation will be prosecuted.

 

Replacement Procedure

In general, Muscadines are among the last plant types to leaf out in the spring.

They have a low chilling hour requirement in the 200-500-hour range. However, they have a very high heat accumulation requirement in the spring before they will break bud and grow. This characteristic keeps the plants dormant many times until late into the spring.

1. For plants ordered and planted between November and March 31st allow time for the plants to leaf out. For most Fruiting plants this could be into late April.

2. To see if the plant is alive use your fingernail and scratch the plant near ground level – if the plant is green – the plant is still alive and should leaf out – continue the fertilizer program and water them. If the plant is brown – or if the plants do not leaf out – you have until July 1st to notify us in writing and we will put you down for replacements the next shipping season per our warranty on page 2 of our catalog. (1/2 price)

You may fax us at: 770.599.1727
Email us at: ison@isons.com
Or mail it to: Ison’s Nursery, PO Box 190, Brooks, GA 30205

 

Mail or Fax Order Form

Click here to download our Order form

 

Order Changes

For changes to an order placed online, via mail or fax, please email or call us at 800.733.0324 and we will be happy to assist you.

 

Shipping Rates and Information

Order Total Shipping Charge
Under $16.00 $10.95
$16.01 – $50.00 $15.95
$50.01 – $75.00 $17.95
$75.01 – $99.00 $19.95
$100.00 – Up 20% of total


Note:
 Additional shipping charges apply for 9 gauge wire and drip tubing. Please add $10.00 per roll for tubing and $5.00 per roll of 9 gauge wire. Orders that require multiple shipments may incur additional shipping charges.

 

Privacy Policy

We do not attempt to capture any personal information as part of your visit to this site. Personal information you provide (name, address, credit card number and email address) is used for purchases only and will not be sold or distributed to any other parties

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